Pakistan Post Office

Pakistan Post Office  has implemented an Express Mail Track & Trace System, and Inquiry & Reporting System (EMTTS), in 11 major cities of Pakistan. Main objectives of the project are to:

Improve the quality of service to customers.

Provide an efficient automated platform to support a major increase in the volumes of Express Mail and Express Money Order traffic.

Improve overall operations and increase productivity.

Provide PPO management with information relating to the quality of service for Express Mail being provided by PPO to its customers.